To Our Valued Customers:

​

As we navigate COVID-19 together, we want you to know that we are here to help you. We are committed to making the health and well-being of our customers, families and staff our top priority! We have many ways that you can shop with us and we are happy to accommodate whichever way works best for you.  Please note all custom orders now have substantial delays, please inquire.

​

In-Store:

As per the provincial re-opening plan, our store will initially be operating with reduced posted hours for in-store stage one shopping at a 15% limited customer capacity for the first three weeks starting Friday, June 11th at 12:00 PM. 

You can be confident we are taking the necessary steps to keep you safe. We are following the safety recommendations from Public Health Ontario with extra cleaning measures inside our store. This includes additional sanitizing of all high-traffic surfaces such as door handles, knobs, countertops, debit machines, and restrooms. We also have hand sanitizer and wipes located throughout the store.

​

​

Online:  johnthomsonfurniture.ca

You are always welcome to shop with us online! We have a huge selection of products for you to look at and you can order many of them right from our website by a request through the e-mail app.

We're happy to help connect you with the right products. As you browse our website, please do not hesitate to reach out to us. We’d love to work with you to answer any questions you may have and provide our expertise.

​

Over the Phone:

We’d be happy to answer any questions you may have over the phone, discuss which products will fit your needs, and provide expert advice just as if you were in our store. Give us a call and we will take care of you!  If we are not open just leave a message and we will return a call ASAP > 519-843-1502

​

By Email:

Feel free to email us at  johnthomson@wightman.ca  any time and we will respond to help!

​

Delivery:

All outstanding orders will be fulfilled as soon as possible and delivered when orders are complete.  During the lock-down we are allowed to offer curbside direct pick-up and curbside deliveries which include front door or garage delivery.  Please contact us for further information by e-mail or phone.

 

All the best to you, your health, and the health and well-being of all your loved ones.

​

​

Sincerely,

​

Neil Johnston

​

​